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CQC-compliant communications for busy GP practices, built around patient confidentiality and NHS data standards and the realities of primary care.
We understand the pressures, compliance requirements and day-to-day demands that come with working in your sector.
Every solution we deploy for healthcare meets CQC standards for patient communication, data security and information governance. Designed in from day one.
Automated patient queuing, priority routing and out-of-hours diversion, meaning fewer missed calls and a better experience for your patients.
End-to-end encryption, NHS-grade security and GDPR-compliant call recording protect patient information at every point in the system.
Our hosted systems give clinical staff full phone access from home, a satellite site or a mobile without compromising security or call quality.
A GP surgery's phone system isn't just an admin tool. It's often the first point of contact for patients who are worried, in pain or trying to reach someone quickly. When it doesn't work well, everyone feels it.
We've worked with practices across the UK to replace ageing ISDN lines with modern cloud systems that handle more calls, reduce patient wait times and give your staff the tools they actually need.
The things that make us different. That's why our sector clients tend to stay with us.
Proper call queuing and routing means patients get through. Your reception staff aren't constantly dealing with redials.
All your practice sites connected on one system, with shared routing, reporting and management from a single platform.
We keep up to date with NHS Digital and CQC requirements so your communications always remain compliant.
Healthcare doesn't stop at 5pm, and neither does our support team. We're available when your practice needs us.